Skip to main content
2022 Summer Meetings & Exhibition Main banner
Icon Legend
This session is not in your schedule.
This session is in your schedule. Click again to remove it.
Back
Handout Recording

Educational Sessions

Health & Wellness

Communication and Resolution Programs: What Every Medication Safety Team Member Should Know

Sunday, June 12, 2022
11:15 AM – 12:30 PM East Coast USA Time
Location: Phoenix Convention Center, West Building, Ballroom 301d, 300 Level
CE Credits: 1.25 contact hours
ACPE Activity Number: 0204-0000-22-103-L05-P
ACPE Activity Number: 0204-0000-22-103-L05-T
Activity Type: Application-based
Target Audience: Pharmacist, Pharmacy Technician

Learning Objectives:

  • Describe elements of a Communication and Resolution Program (CRP).
  • Compare and contrast CRP with a traditional response to adverse events.
  • Summarize barriers to communicating effectively with patients and their families about adverse events.
  • Recommend strategies to overcome communication barriers.
  • Outline the steps a practitioner should take when involved in an adverse event.

Back to Top